Exceptional care begins long before we walk through your door.
Every caregiver who joins Postpartum Partners is carefully selected through a rigorous screening process designed to ensure they meet our standards for professionalism, experience, safety, and compassionate family-centred care.
We don't simply match families with available caregivers — we match them with trusted professionals who meet the Postpartum Partners Standard of Care.
The Postpartum Partners Standard of Care
Every caregiver representing Postpartum Partners must meet the following minimum requirements before being placed with any family.
- Minimum of two years' professional experience in newborn care or postpartum support
- Demonstrated experience working with infants and families in a professional setting
- Current Infant CPR certification
- Valid Criminal Record and Vulnerable Sector Check
- Professional liability insurance where applicable
- All required legal documentation to work in Canada
- Minimum of two professional references
- Reference checks completed directly by our team — not outsourced, not skipped
Every caregiver completes a structured interview where we assess:
- Professionalism and communication
- Newborn knowledge and practical competency
- Family-centred approach and adaptability
- Problem-solving and reliability
- Alignment with our values and care philosophy
Every caregiver agrees to uphold the Postpartum Partners Standard of Care, including our expectations for:
- Professional conduct and confidentiality at all times
- Compassionate, non-judgmental care
- Respect for every family's values and parenting choices
- Safe sleep practices
- Clear, consistent communication with the agency and family
Prefer to read it on the page?
Care is about more than qualifications.
We understand that inviting someone into your home during one of life's most vulnerable seasons requires an extraordinary level of trust.
That's why we place just as much importance on kindness, integrity, communication, and genuine warmth as we do on credentials and experience. A caregiver can tick every box on paper and still not be the right fit for your family. Our job is to know the difference.
Because exceptional care isn't just about looking after babies. It's about supporting families with compassion, confidence, and deep respect for the trust they've placed in us.
Our commitment doesn't stop here.
As Postpartum Partners grows, we are committed to investing in the continued professional development of our caregivers — through ongoing education and collaboration with trusted maternal and newborn health professionals.
Our goal is simple: to continually raise the standard of postpartum and newborn care for every family we serve.
A standard built around your family.
Every caregiver. Every placement. Every time.
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